General
Smoke-free property
Non-smoking rooms
Heating
Family rooms
Ironing facilities
Facilities for disabled guests
Iron
Fan
Hypoallergenic
Hardwood or parquet floors
Bathroom
Towels
Shower
Toilet paper
Bathtub or shower
Private bathroom
Toilet
Free toiletries
Hairdryer
Safety features
Staff follow all safety protocols as directed by local authorities
First aid kits available
Hand sanitizer in guest accommodation and common areas
Face masks for guests available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Access to healthcare professionals
Cleanliness & disinfection
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation disinfected between stays
Hand sanitizer
Guest accommodation sealed after cleaning
Media & Technology
TV
Flat-screen TV
Cable channels
Radio
Video
Fax
Outdoors
Garden
Outdoor furniture
Terrace
Patio
Outdoor dining area
Sun deck
Services
Laundry (Paid)
Wake-up service/Alarm clock
Shared lounge/TV area
Concierge
Fax/Photocopying
Physical distancing
Physical distancing rules followed
Cashless payment available
Screens or physical barriers between staff and guests in appropriate areas
Contactless check-in/out
Entertainment & Family Services
Board games/Puzzles
Board games/puzzles
Books, DVDs or music for children
Safety & security
Fire extinguishers
Smoke alarms
Accessibility
Toilet with grab rails
Raised toilet
Room Amenities
Socket near the bed
Clothes rack
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Food & Drink
Special diet meals (on request)